Its also extended into more states and now operates in 23 cities and metro areas. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. West Shore is new to the Alabama area and have made such a great impression here, we had to wait over 2 1/2 months! He was very knowledgeable of the products the company offers. At first I was so impressed with this company but now I'm so unsatisfied. Offer not valid on previous sales or estimates and cannot be combined with other offers. All my questions were answered along with them helping me of where to put the shelves in the corners of the shower. I should not be having this issue with a new installation. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. All rights reserved. He had to improvise when he finished it looked like the shower base and the base had been made as one piece. Now we are Raving Fans!!! Its also extended into more states and now operates in 23 cities and metro areas. They worked hard throughout the day and cleaned everything up before they left. He removed our tub-shower combination and put in a new acrylic walk-in shower. Companies that are paying subscribers can be We can make your bathroom handicap accessible with a low and no-threshold option that will make getting in and out of the bath or shower easier than ever. Project was mis-sold and upon reviewing work order / contract, sales manger notified DC while still in the home that a mistake has been made. Anyone can write a Trustpilot review. On August 9, 2021, West Shore Home installed a new shower in our bathroom. It was a bit expensive but we figured that the Quality of the product was worth the cost. Very professional. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You should be VERY PROUD AND HONORED to have JAMES W AND TIM F on your team representing your company as well as CODY LOFTUS. Offer expires 5/7/23. Date of our experience was April 19, 2023. We use dedicated people and clever technology to safeguard our platform. BBB Business Profiles generally cover a three-year reporting period. Alex is a great asset to your company. He wasn't the type of salesman who tried to to push you to purchase something that you didn't want. Jason removed the old tub & shower. They made sure to put tarp down through the house so they wouldn't track things in & out. Other features and options include glass inserts, storm doors, and transoms. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. I would would think for $15,000 they could throw in a nice shower head. You may also prepay your account at any time without penalty. We what to give a big Thank You to West Shore Home and the two guys that did an absolute amazing job , Josh Rivera and Briley Frazier. We also read each companys. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. Overall, customers were pleased with their finished projects from, . Normal late charges apply once the promotional period has ended. Fixr estimates that the average cost to install a new bathtub is $2,750, while a shower is $8,000. Contrary to its name, West Shore Home currently provides service primarily on the east coast. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. The job was completed in one day, looks great and we are pleased with the new walk-in shower. We analyzed 100 reviews from Best Company and the BBB to better understand, experiences. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. This includes installing, as well as completing the required demolition to convert a tub into a. for more information about the companys specific services and products. A design consultant will come to your home, assess your bathroom, and give you a quote on the spot. We had West Shore Home install a bathtub today. Starting with a free estimate. Youll want to make sure that West Shore Home offers the service or product you need at the location nearest you, as its window and door services are not widely available. I felt very comfortable having and leaving them in my home.They cleaned up all of their mess, something I was VERY happy with. Thank you for a job well done. They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. Palm Harbor, FL, Larry & Patty Brock He explained each step thoroughly as well as working neatly and efficiently. batch on o3/10/2022. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. BBB Business Profiles are subject to change at any time. . West Shore Home has showrooms where you can view its products in these states as well as in Indiana and Kentucky. However, some homes may have a bathroom for every bedroom. I can also subtract the repair we didn't pay for. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. They were both very courteous kept my house clean they both work together as a team and thats what yall are looking for and they made a beautiful shower insert, I am so happy with what they put in my bathroom. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. | Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. I love love love my new shower. We are very pleased with the job the workers didMichael and Ron did our Master I now have a second appt to replace the chalk. But that was pretty much where we were hoping we could land. My husband & I are very pleased with the final product. These guys were the bomb! Minimum purchase $9,999 required. Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Business Profile West Shore Home LLC Baths Headquarters Multi Location Business Find locations Contact Information 3 Crossgate Dr Hampden Township, PA 17050-2459 Get Directions Visit Website. s pros and cons, services, availability, and customer reviews. Had many problems with the installation work and confrontations with the management staff at the home office in central, . He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. Thank you Holly, Neal & Jason!!!! On the second day Erik came and installed the shower bench and provided extra care in making sure we were completely happy adding some additional sealant and touch up work. UNHAPPY Bradenton, FL, John ferry As a matter of policy, BBB does not endorse any product, service or business. They answered my questions as they arose and were friendly, efficient, and knowledgeable. Kingsland, GA, Sharon Lotze Shelbyville, KY, Phillip Lagrave We love our two new showers! No problem Contact us today and well get started on your bathroom remodel right away. They both was very nice to my husband and myself. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. You see visible damage such as deterioration, chipping, or water stains. Once again, I would highly recommend West Shore Home for your shower project. The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. They just showed up 1.5 hour late on the scheduled day. This was a day short of three weeks! Now it has returned again it is in the chalk. Thank you Jerry and B for a job well done. Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS BBB reports on known marketplace practices. They are a very skilled company. A typical home has two to two-and-a-half bathrooms: a primary bathroom, a guest bathroom, and sometimes a half-bath or powder room. The company offers several tub and, options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. Did an excellent job. Its headquarters currently has an, from the agency based on its transparent business practices and handling of customer complaints. Although they only do the shower area we decided to set up an appointment to have our tub converted to a shower. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and. This company offers bathtubs, showers, tub shower combos, and tub-to-shower conversions. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. West Shore Home provides window replacement services for the following types of windows. Columbia, SC, paul thorne However, the company doesnt replace or repair glass panes in existing windows; its technicians only install new windows. I am flabbergasted. We called them about putting a sliding glass door on our shower. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We are very pleased with the finished product. At the same time Nick M and Nick P worked on giving us the marble look in the master bath which included some major demolition because of the garden tub and shower being replaced. They covered my floors from the front door all the way to my bathroom. They were very courteous and friendly and explained what they were doing. SHIRLEY ROUSE. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You may also prepay your account at any time without penalty. Granbury, TX, susan McMahan So I ask for an itemized estimate with only the larger bathroom. You can custom design your bath adding seats giving you the extra support while showering. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. All rights reserved. I called them they returned, replaced the chalk. So, someone was supposed to be here today and when I hadn't heard anything (shocking!) identified as such in the Company Details section of their profile. We were both very impressed on his professionalism and most of all product knowledge with that said we did something we rarely do we chose to go with West Shore . Lastly, they cleaned up both days before they left. How much does it cost to replace an entry door? IF this changes I will upgrade my review. While being a paid subscriber to Best Company for Business does not directly West Shore Home is a popular remodeling company that offers shower, tub, window, and door installations. They finished the work in just one day. Christine Wyman New Smyrna Beach, FL, Stephen Gurski She listened to our wants & explained everything in great detail. This is twice in 1 year. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. Thanks everyone so much!!! Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sales: (717) 697-4033 Service: (866) 218-5309. Some locations may not offer all of the listed window types. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. s website doesnt provide many details about pricing. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Any finance terms advertised are estimates only. No so. No time to wait? No problem! Berea, KY, Michael Anderson We assessed reviews from various locations including. We provide a seamless experience from beginning to end, without cutting any corners. I now feel safe when I shower with the super strong grab bars and my solid teak seat. We had Westshore re-do our bathroom. See design consultant for details. He was very courteous and professional and really held our attention for sometime. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. We are so please with this project in our house in Lakeland fl. A professional young man named Darrell came on time to my house and added a shower caddy . West Shore Homes website doesnt provide many details about pricing. West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. By 4 oclock the job was completed & just beautiful. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. You absolutely rock. We can't wait for many great years of . Call 866-393-4573 for financing costs and terms. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. How much does it cost to remodel a bathroom? Zach did an amazing job. Was not kept We attempt to partner with many of the companies on our site. How many bathrooms are in a typical home? I followed all the directions they gave me. Tavner C was very professional from the time I greeted him at the door to the time he completed the service on the shower. when we had questions they glad answer them with knowledge of what they were talking about. They both worked very hard, and I highly recommend this company. They arrived on time both days (I had two bathrooms) and were very professional. company's ranking on BestCompany.com is determined by the reviews of its consumers. Received an estimate. Patrick G. and Claud Best Bath & Shower Replacement Contractors | West Shore Home Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Freshen Up Your Bathroom Beautiful Showers & Baths for Your Home Spring Savings 18 MONTHS NO INTEREST IF PAID IN FULL* FREE INSTALL ** Offer Expires 04/30/2023 Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveler reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. It also doesnt offer tubs or showers made from materials other than. We would recommend him for future installations. They are miracle workers. The installers were kind as can be and very receptive. So, as of now we can't put a sliding door on. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. You will get flown to Dallas Texas to train for either within a month of working at west shore home. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. West Shore Home products come with a lifetime guarantee. Some. deserve their business. My bathtub in one bathroom and my shower in the other bathroom look beautiful. Lakeland, FL, Denise McCoy I paid all the cost up front for a shower remodeling. He answered all of my questions thoroughly and explained in detail. We also analyzed the 100 most recent reviews on various sites including Best Company, Google Reviews, and Trustpilot across various locations and branches. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Very clean, left my home in good condition. Ad Choices. I scheduled a repair on our handrail in one of our showers. I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! An excellent job done by two very professional workers. BBB Business Profiles generally cover a three-year reporting period. Then, we created a rating system based on several factors to score them. customers to them. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. We WILL DEFINITELY use West Shore Home again when we get ready to replace our door and Windows. West Shore Home touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. We also read each companys warranties to learn about product coverage and transferability. West Shore Home Response Jun 11, 2020. Minimum purchase $9,999 required. DC made correction and customer decided not to move forward considering the price change. Joshua P and Darnell were our installers. Then later I had black mold show up in the chalk. West shore installed our bathroom with mismatched hardware (faucet, showerhead etc) so we called and changed the colors to matte black, they came out months later and added doors and black matte hardware as requested, including 2 inches larger floor pan. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. We are completely thrilled with our new shower! They had it installed in the one-day time frame as promised. He too was courteous and polite. Because of their backlog, they brought in Jimmy and Kyle from PA. Since then, we moved to Okeechobee Fl and need the same thing done here; however, we were told that Okeechobee is out of their service area the 4 stars is for our experience with West Shore in VA. Why is Okeechobee out of their service area? Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. You begin to hear more noise from outdoors. I thank west shore to do our shower look so gorgeous it make look also bigger. We evaluated each companys offered services and state availability. I would definitely have them back out to install anything else if I needed. Explained what his task was for addressing the issue. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. Ask fra107 about Sardinia Outlet Village. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. They were vigilant about keeping their work area picked up and cleaned before leaving. Window sashes that move vertically dont stay up. Trussville, AL. Thank-you so much!!!!! Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Im a very satisfied customer., Our installer was Jimmy. Heres a closer look at what the company offers. We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. **Free install is equal to 20% off the total project price. Need to find a different location? As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. We are exceedingly satisfied with the service. Also thank you Steven, Jimmy and Kyle!! We reviewed each companys licenses, certifications, and liability insurance coverage. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. Appointments Call. Now just a week and a half later we have a shower with a leaky shower head and low water pressure, and shower doors that don't close all the way, and a squeaky floor everyone we take a step like we live in a mobile home, which we DON'T! We also ensure all reviews are published without moderation. Call 866-393-4573 for financing costs and terms. Working alone, he finished the job in 6 hours. This seems like pretty terrible business practices to me. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. I would use West Shore again, and I will tell everyone about your company. Mr. Mark Deary, Director of Customer Service. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. The installers were kind as can be and very receptive. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. They did a great job. Copyright 2023 West Shore Home. The gentleman were personable & yet very professional. He deserves a bonus. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. Offers high-quality products and workmanship, Limits bathroom remodeling services to acrylic tub and shower installation, Can install new showers, tubs, windows, and doors in a day or two, Provides little information about its products, including whats available in different locations, Has an A+ rating and accreditation from the BBB, Some reports of pushy sales reps and aggressive attempts at upselling. Edited March 11, 2022, Anna Morales Little River, SC. There was NO MESS or debris left behind..only our BEAUTIFUL NEW WALK-IN SHOWER. They worked together well. services focus on three key areas: bathrooms, doors, and windows. West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? Installation experiences will vary by location. Stone Mountain, GA, Edie Anderson Steven and Koda were my installers. You were awesome. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. Our shower was a BIG job and it took them 2 days. The design consultant will help you pick out a color, tile pattern, and accessory options (like seating, shelving, or grab bars) for your new bath or shower. Offer not valid on previous sales or estimates and cannot be combined with other offers. I had already paid the full 14,000. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. See our How We Rank page for more details. Exactly 2 yrs into this project (8 service orders later), we had to have it redone! We can schedule your project for just a few weeks out, and we can complete the install in a day. Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. Gave me paperwork for warranty and how to care for my purchase. Paul was great in explaining what would be done, when, and how. Kinston, NC, Susan J We decided to cancel other appts that we had later in the week. They cleaned up everything inside and outside on the yard and driveway. Flash Sale West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours We even asked for a refund for the remainder of the project but cant get any help! I didn't want a curtain. He gave me his phone number so that I could contact him with any additional questions that I had. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. I can't say enough about the 3-man crew that installed my windows today. He came in & put the caps in place, three smaller pieces. The change is amazing. We were never inconvenienced. Had an issue with the beach seat. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. THANK YOU for hiring such a professional, friendly and honest staff. | BBB is here to help. Reviewed September 27, 2020 via mobile . Ooltewah, TN, Jerry Rea , Avie Eadens We would recommend him for future installations., We call and leave messages, and its clear they are avoiding us. West Shore Home can help you transform your current tub or shower to a beautiful new bath. All of its windows include a full lifetime, . Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Well have your bathroom remodel completed in just one day. Both were efficient and knowledgeable of their job. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Winter Haven, FL, 1 year ago He provided us with samples of their products and services used. fra107. High-quality windows can last 20 to 40 years, but they dont last forever. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. Copyright 2023 West Shore Home. Keep in mind that some customers reported pushy upselling. They left it incomplete (missing the faucet) and now, not even 1 week in, the bottom shelf is loose! Consider replacing your windows if any of the following circumstances apply: According to Fixr, most entry doors can be replaced for $800 to $2,000, though the average cost is around $1,200. unprofessional new untrained young employees. Yesterday she came with Deon and Joe and today she came with Jordan. Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. . I would recommend West Shore to anyone. I was involved in the remodel process by selecting where my trays, grab bars and foot pedal were tailored to my needs. Now that part has taken FIVE MONTHS to resolve. I got everything out of my bathroom to have it ready for them to come. West Shore Home offers financing options to help you pay for the products. The customer service it is so nice too. , and it ranked sixth among remodeling companies overall. West Shore Home offers quality services and professional installation for bathroom remodeling. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. Everything was cleaned up beautifully, they were courteous and extremely professional. He listened never tried to take over and talk us into something other than we wanted.

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