The fact that the front desk called ahead when we checked in was proof they had an appointment for me. and this was no comparison. The maximum number of extra beds and cribs allowed depends on the room you choose. We hope to return and enjoy the entire hotel. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. I never even used the automatic coffee maker in the kitchen. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The spa takes up the top two penthouse floors of the hotel. does not guarantee or assume responsibility for the accuracy or completeness of any information or data displayed through this other website, nor shall The Ritz-Carlton Hotel Company, L.L.C. All in total, I spent five hours at the Ritz that day, and I felt like I did everything I could, except for visiting the fitness center. Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Works from regional artists adorn rooms and suites, local offerings flavor Honor Bar selections, and culinary delights are crafted with homegrown herbs and honey from the hotel's rooftop garden and local farms in Charlotte, NC. 47 m There are more places to choose from in the, the ritz-carlton, charlotte hotel charlotte, Frequently Asked Questions about The Ritz-Carlton, Charlotte. ft. of meeting space and an innovative Design Studio for planners, Urban Garden with three settings for weddings, meetings and social functions, 10-foot ceiling and floor-to-ceiling windows with city views, Bathroom sanctuary with flat-screen TV, plush robes, dual vanities and separate tub and shower, Nespresso gourmet coffee and tea presentations, More than 12,000 square feet of meeting and event space, Penthouse-levelThe Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities. Over 257 million reviews from guests after their stay. I had great meals at Fin & Fino, Haymaker, La Belle Helene, and the Asbury. Pics are of the executive suite. Service was wonderful, they even knew our name when we walked in which was interesting given i don't remember giving it to the valet. Something went wrong please try again later. Spa was lacking, did not live up to it's name, This review is for the spa only. I would have brought my own food if we knew it was going to be this bad. This was not a discounted stay due to COVID. Send a question to the property to find out more. The Charlotte hotel, opened in late summer 2021, is no exception. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. Salt rooms are great for improving your breathing and enhancing your mood (although theres not a ton of hard research on this particular type of room, but I do think they are becoming more popular). Entry level rooms start usually at about $500 per night.) When I went to get ice the machine was out of order, no big deal I just went to another floor. but as soon as I got back to the room there was a person with a bucket of ice. The service recovery was fantastic. And I knew my gift card would cover it. , Your email address will not be published. I walked out of there relaxed, zen and fully pampered. more. We had dinner reservations and when we returned our room had been tidied and there were rose petals on the bed in the shape of a heart, along with two little chocolates. Thanks for reading my review of The Ritz-Carlton Spa in Charlotte. Matthew at the front desk offered us room temp or chilled water or champagne when we arrived. Chicken salad that seemed like it was tuna in a can served with chips. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. Address: 201 W. Trade St. Charlotte, NC 28202. Visits to the salt room are included in any one of the Ritzs spa packages, as is access to a 16-head experience shower, sauna, pool, and relaxation area, with everything you need to style your hair post-experience. When was the last time you had a massage? Pre-arrival: Rita was in touch with me with pre-arrival communication. We had the most amazing experience at the Ritz. I liked my time at the pool, eating, sitting and even working. Some of the items I'll detail are relatively small misses, which would be ok if the price point was relatively small. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Parlor Suite, 1 Bedroom Suite, 1 King, Sofa bed, 1 Bedroom Executive Suite, 1 King, Sofa bed, City view, 1 Bedroom Executive Suite, 1 King, Sofa bed, Garden view, 1 Bedroom Executive Suite, 2 Queen, Sofa bed, Garden view, Destinations, properties, even an address, 1728350,1726110|2,1718430,1721720|3,1716160,1720070|2,1718400,1727980,1726110,1720070,1718400|2,1728350|2,1709670,1721460,1708660,1716160|6,1728180,1728620,1715610,1728350|4,1709670|3, Personal or sensitive info (e.g. Check In:Service from everyone at the hotel was great. Discover, CARLTON Located in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. Also the generous provisioning of water bottles throughout the room. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The staff are amazing, we let them know we were bringing the kids and they were greeted by name. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. That's about 182.14EUR. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway. The penthouse-level Ritz-Carlton Spa, Charlotte features artfully designed relaxation lounges and treatments infused with honey from the rooftop beehives. You need to put this on the must-do list for the future, and let me know what you think! The Relaxation Lounge looks like a room youd see on a tour of a celebritys lavish home. The Ritz-Carlton, Charlotte. What food & drink options are available at The Ritz-Carlton, Charlotte? I didnt experience that at the Ritz. Signature spa experiences at The Spa & Wellness Center include the unique Green Your Body Eco-Treatment, utilizing organic and vegan essential oils as well as environmentally-respectful scrubs and polishes. We will definitely return. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. The Punch Roomavailable for private events. All cribs and extra beds are subject to availability. It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. The rooms were clean and well attended by housekeeping staff. Basically, almost all of my #prearrivalchecklist requests had been honored. When I checked out of the far superior JW Marriott Charlotte (a property superior to the Ritz Carlton by a factor of approximately 6000) I tried calling for the car but was told that there weren't any valet staff available to get me at that time. Did I mention that my Tar Heels beat Michigan 80-76? It was not. He walked us to the elevator. Please see our partners for more details. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. YES! SPA SPALocated in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. Restorative Retreats The Beauty of Silence We had a long layover in Charlotte and stayed overnight. All rooms are equipped with a work desk, and coffee/tea facilities. My wife and I stayed a few weeks ago and had an amazing stay, we knew the kids would enjoy getting away and swimming in the amazing indoor pool.We travel quite a bit and stay at lots of nice properties and one thing that sets a good property apart from a great property is the staff, and thats where this property really shines! There was also a strong smell of marijuana on that floor that hit you everytime we got off the elevator. Your email address will not be published. The health and safety of our guests is our top priority: COVID-19 updates and what to expect at our hotel. K Lounge welcomes residents and visitors alike to this Uptown Charlotte hotel, showcasing live music, a Mule and Mimosa Bar and locally-inspired dishes. I left and went back to the room while my husband spoke to them. Facilities include an indoor pool and spa. BEER: Mooresville's King Canary Brewing Company, 20 Arts & Outdoor Experiences in Charlotte: May 2023, Camden Commons, South Ends Living Room Pop-Up Event, Is Back, A Celebration of Peaches in South Carolinas Old 96 District, Two Atlanta Transplants Bring 'Crack Fruit' to Charlotte, Inside a Dilworth Townhome for a Blended Family of Seven, Where to Eat in Uptown Charlotte Right Now. The Charlotte Convention Center is 1.3 km away. For my birthday back in December, my neighborhood girlfriends pulled together a very generous gift card so I could visit The Ritz-Carlton Spa in Charlotte. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. By the way, when I went on the Ritz website to book my massage, the Saturdays were totally full for a few weeks out. (That was directly stated from an employee) I went to the back to get dressed in the robe and slippers. This service may contain translations powered by Google. Contemporary design welcomes guests to the Uptown Charlotte hotel, complete with regional art and dcor that blends style with the comforts of home. Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. Basically what you expect at a Residence Inn except that Residence Inn staff are more customer-centric. Awaken your senses at The Ritz Carlton Spa, Charlotte. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Hotel Menu. This is the version of our website addressed to speakers of English in the United States. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. Children 18 and above are considered adults at this property. (That was directly stated from an employee), Beware of Spa!! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. The salt room, jacuzzi, relaxing room, and the steam room are closed. She went on to ask if I had a reservation. There was a problem loading the reviews. 201 East Trade Street. expressly disclaims any duty or obligation to review or correct any of the contents of such website. I felt like there were a few special things (like a warm neck pillow, a warm eye mask and more) that made it seem very upgraded. We knew when we purchased the spa package and massages the hot tub was broke already so I'll leave that here. Fun fact: If you go on a weekend, you need to spend $100+ at the spa to access all the amenities with a special pass. The Punch Room is available for private functions. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. On a weekday, it may have been a bit longer of a trip due to traffic. You know what I mean? This is the best Ritz Carlton in which we have ever stayed! Unwind in upscale suites complete with local touches, an elevated beverage experience, and carpets inspired by a North Carolina designer. They have even put up a temporary wall where the jacuzzi is which makes it feel under construction. I am all about supporting businesses in need but to me this was extremely a waste of money. I do believe punch room may still be there as well and that is a nice cocktail bar as well. The LEED Gold-certified hotel is perfect for both an escape and exploration; its downtown location is walking distance to notable attractions. I would definitely go back, I guess this is the master thread so: Stay Report 11/26 to 11/27 Location:The hotel is located on the corner of Trade and College right downtown. Thank you. This property is taking steps toward becoming more sustainable that can have environmental and social impact. When I returned at 10pm, the shoes were still there. Visits to the salt room are included in any one of the Ritz's spa packages, as is access to a 16-head "experience shower," sauna, pool, and relaxation area, with everything you need to style your hair post-experience. Locally-cultivated herbs garnish dishes and cocktails at upscale lounges, while honey sweetens selections at the dessert bar. Arrival: It was true that there were no valet staff when I arrived (weird because the JW Marriott had several who were quick and happy to assist me so why can't the Ritz Carlton have valet staff?) Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. Angela is amazing as well she always is seen helping her coworkers and is always a resource I hear for assistance in the Charlotte community. endstream endobj startxref They delivered special treats and a gift bag to celebrate her special event. I ordered my lunch at the spa front desk and was told it was a minimum of 45 minutes until it was ready but they didnt give me an exact estimate. This lets us know our reviews come from real guests like you. The Ritz-Carlton, Charlotte is 0.6 km from The NASCAR Hall of Fame. On the day of my appointment, I went to the Ritz in the morning and was ready to spend a good portion of the day there. But to treat a customer like they are at fault , publicly embarrass them-- and then find out that your business made the mistake is horrible. Yes, it is 0.04 miles away from the center of Charlotte. Hidden Treasures:Hidden Treasures, the hotels signature retail shop, provides guests and locals with the ability to dress themselves and acquire items while visiting their home abroad. Especially if there is nothing spectacular about the hard product. I personally won't go back.Room & Amenities: We stayed on the 15th floor -- the room was oddly noisy as if the weight room was right above us. There was a locker room. Luxury Spa Retreats Experience True Relaxation The instinct to retreat, to escape, is one often ignored. I arrived and had a bit of an issue with the air con in the suite bedroom that was handled after two quick visits by a very friendly and extremely apologetic engineer. #ritzcarlton #charlotte #ritzcarltoncharlotte #suiteupgrades #ritzcarltonsuite #presidentialsuite #goheels #earlycheckin #latecheckout #aircon #bltsteakhouse #kingofaircon #hisroyalcoldness (For the record, the going rate for the Ritz-Carlton Suite is $8,500 per night, making the upgrade value for this stay a cool $25,500. We greatly look to provide exceptional service and comfort for each guest visit. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Belk Theater at Blumenthal Performing Arts Center. I regularly visit other comparable spas (e.g. I didnt even use the workout/Peloton room. Should you choose to use the link below, you assume total responsibility for your use of the website to which you are linking. Each dining experience offers a taste of NC cuisine in this Uptown Charlotte hotel. It was so good and felt like it lasted a full hour for sure. First of all, it took them 3 days to even call us back for an appointment. accepts any responsibility for the content or use of this other website. to my Tuesday arrival, I messaged the hotel team the same #prearrivalchecklist as I had sent via the Ambassador team a week or two before. This was a definite winner for me. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasnt your experience. Restaurants and bars:BLT Steak and K Lounge. language, whether its just a rating or contains comments as well, etc.). Wifi worked well and the technology in the room was good too. I am extremely disappointed in our experience compared to my previous visits over the years. BLT Steak offers refined steakhouse dining with its modern interior and infusion of classic French techniques. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Uptown's The Ritz-Carlton's in-house Spa & Wellness Center features a Relaxation Room and an Aqua Lounge, with massage therapists offering tranquil stress-relieving sessions. The only other negatives were the subpar WiFi speed (18-20 Mbps up and down is pretty weak for a luxury hotel), subpar lighting in the vast living room and bedroom living room space (the hotel brought up to extra lamps to help), and the bedroom curtains didnt extend quite enough to provide true blackout. You should be reimbursed on check-out. My first stop during my Ritz spa visit was the salt room. Skin by Blair Neighborhood: Dilworth A room with bathrooms. I knew something was up already before we even arrived. More about the pool area though. Overall, really nice stay and excellent experience. Not what youd expect from The Ritz, pretty lackluster. Whats your favorite thing about a spa experience? Wouldn't return and wouldn't recommend to others. Not really fair for the customers since the amenities are not all even open. The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte a true urban retreat in the heart of Downtown Charlotte. Miscellaneous: I almost never use shoe shine services in hotels but had need on this occasion. After the game we ate dinner at the steak house located in the hotel, and the food and service was very good. At around 8am the next morning the shoes still weren't there so I called for them and they arrived shortly thereafter. Once she knew the kids were coming she sent amazing snack baskets to the room for them.Thank you so much, Im so glad we found our new staycation location!If youre in Charlotte and looking for a great place to stay, look no further! After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). Room was really nice, we had a parlor suite on the 12th floor. We ate breakfast there and the food was delicious! He was GREAT! That means I definitely have another visit in the future, and next time I want to try a facial. The suite we had was great and the bed was typical of the Ritz-Carlton, divine. Not really fair for the customers since the amenities are not all even open. There's also a spa on the 16th floor and a pool, 24 hour fitness center and "Relaxation Room" on the 18th Floor. Herbs and honey from the LEED Gold-certified propertys rooftop garden garnish culinary delights at Bar Cocoa and K Lounge, and The Ritz-Carlton Spa, Charlotte whisks guests away to dramatic skyline views and pink Himalayan salt therapy. nearby. Plenty of room with a separate sitting area. I told her I didn't have the details because all of this was a SURPRISE for my birthday, but could call my husband to get the details. See Travel.State.gov. Now, I've never worked for hotel operations so maybe this is a brilliant resource allocation to have three greeters and zero valet staff, but I can say as the guest it did not proportionately address my needs. As far as lunch, heres a little con: You can order from the Aqua Lounge menu, which was fairly limited, and it was quite pricey (Im pretty sure a mimosa was like $16 or something outrageous but its the Ritz). I was so happy to find out upon check-out that after paying for my expensive lunch and my 60-minute massage, plus gratuity, I still had $25 left on my $300 gift card. Enjoy breathtaking views of the Queen's City from our penthouse location.

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