Any digital item including digital games, download content (DLC), subscriptions, and download codes (including any physical products that include digital items, such as Nintendo eShop cards). In the case of bugs or technical issues, please provide a detailed description of the issues by including . I noticed a problem with something I purchased in the Marketplace. For Google Play purchases, contact Google Play Store. The internet can be a wild place - but with Realms, only people you invite can join your world, making it the safest way to play with friends! When requesting a refund for Minecraft Pocket Edition, youll need to contact the company through which youve purchased the game. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. Moderator. However, if an unauthorized purchase was made by someone else, contact store support for the device that made the purchase. Explain why youre requesting a refund in detail. For other purchases, please read below. TM Microsoft Corporation. Its been less than 15 days since youve purchased it. However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. Otherwise, check out minecraft.net for technical troubleshooting for the particular version of your game. Mojang 2009-2022. Android users can request a refund by visiting this, If you purchased Minecraft on your Fire Tablet, follow this link to get a. If you submitted your request on the Xbox refund request page, it could take up to 72 hours for them to answer. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. Apurchasewas made without your permission. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. Added DyeColor enum; sendMessage Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Find Minecraft under Purchases that may qualify for a refund. Login to your PayPal account to get started. Here is how to do it: DoNotPay will send a refund request to your bank and can contact the Majong studios to ask for a refund, as well. . Keep in mind youre only eligible if its been less than two weeks since the purchase and youve played the game for less than two hours. Minecraft players (like you!) Mojang Studios will refund your purchase if you contact them within 15 days of making it. Privacy Policy. I purchased the wrong content by mistake. Or learn more about, According to the Terms and Conditions listed on. are using their amazing creative brains to concoct incredible new ways to play on mobile, Xbox, Windows PCs, Nintendo Switch, and PlayStation 4. If you purchased Minecraft: Java & Bedrock Edition for PC on or after July 25th, 2022,please contact Microsoft for refund support here: Request a refund for digital games | Xbox Support. Can I give Minecoins to someone as a Gift? 6. For iPhone or iPad users, you can request a refund by following a specific link, while Android users can visit another page to request their refunds. Minecraft will accept refund requests only under certain circumstances: If you match the criteria, follow these instructions to request a refund: If youve purchased the wrong item in the Minecraft Marketplace or want a refund for Minecraft Coins, the process depends on what device you were using when you made the purchase. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? - Go back to the Microsoft Store. 5. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. For App Store purchases, contact Apple Store. https://www.xbox.com/en-US/live/minecraft/sign-up. Ourrefund policy allowsforone refund per license. If they dont respond in five business days, you can try contacting their customer support with DoNotPay to avoid waiting any longer. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. I was then able to download minecraft from the Mojang website (1.9 edition) This one worked fine with my texture packs, so I dont need or want the windows . Find Minecraft under Purchases that may qualify for a refund.. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact Xbox support. How Long Does It Take for a Refund Request to Process? Other Amazing Things You Can Do With DoNotPay! If you purchased Minecraft Dungeons from another storefront If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. Your existing Minecraft Marketplace content will not carry over to Minecraft Legends. You can also include photos that support your claims. It is no longer possible to buy one version or the other. If you purchased Minecraft Dungeons on the wrong account, please navigate to the Minecraft Dungeons Billing FAQ for more information. If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. If you match the criteria, follow these instructions to request a refund: Go to the Microsoft Account page and log in. If youre wondering how to get a refund on Minecraft Dungeons, you can file a refund request on the Minecraft Support page. 2022 Mojang AB. If this has not solved theissue,please try steps 2-6 again. This includes skins, texture packs, and more. How friendly! "Minecraft" is a trademark of Mojang Synergies AB, Explore the ever-growing catalog in the in-game store, Exchange your Minecoins for your favorite creations. To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. If they dont respond in five business days, you can try, contacting their customer support with DoNotPay, DoNotPay Can Help you Get a Refund for Various Services. If you dont have an account, you can create one by going to . To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and whether you are requesting a refund or exchange. Disclaimer: Some pages on this site may include an affiliate link. If you have already been refunded for a licenseand repurchased the game using the same account, we are unable to provide a subsequent refund. Will my Existing Marketplace Content (skins, textures, etc.) In all cases, by signing in with your Xbox Live account, you can access your Minecoins on any Minecraft Legends device. I redeemed a content code but cant find my content, where should I look? Don't you just hate it when you buy a product or service and realize it's not to your liking? Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact. This article includes all sorts of information about the Minecraft Marketplace and interacting with it through Minecraft Legends. Refund Minecraft Windows 10 Can you get a refund for Minecraft Java?-----The purpose of our channel is to create informational videos. If someone else bought the item without your permission, If you're unable to play your game, even after visiting Minecrafts, If you made your purchase with Paysafecard, at a local store. 2023 Microsoft Requests are for games in which you haven't accumulated a significant amount of play time. After reaching out to the publisher at their listed support email address . |. Scan this QR code to download the app now. Adventure Maps. Discover new ways to play Minecraft with unique maps, skins, and texture packs from your favorite community creators! so i was wondering how i could refund it again (if its even possible)? However, Minecoin gift cards are available at many retail outlets. In this open-world video game, developed by Mojang Studios, players explore a blocky, 3D world with endless terrain, and may extract raw materials, craft tools, and build structures. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: . Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. For other issues, try these steps to troubleshoot. If credit card payment was used, the credit will be applied to the same credit card number that was used for the original order. MINECRAFT MARKETPLACE. Please enable JavaScript to get the best experience from this site. We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. is a subscription serviceand is not typically eligible for full or partial refunds. I do not want the map and I'd like to know if I could refund it. - Press Windows key + R and from the run box type in there wsreset.exe and wait for the process to be completed. Minecraft is the best-selling video game of all time, with 200 million copies sold across various platforms and over 125 million active monthly users. Which devices is Minecraft Marketplace available on? On some platforms asking for a refund is not an option like on Apple, Amazon's Kindle, and Nintendo. Pick Order History. No. Can I get a refund? This article will discuss the conditions under which you can request a refund and explain the steps you need to follow. Youll need to contact store support for the device that you made your purchase on. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this purchase wasn't made through Google Play but in-game.). If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. As with most other downloadable software, we do not typically offer refunds for other reasons. Skin Packs. From community-made skins and textures to hand-crafted worlds and epic adventures, you can find it all on Minecraft Marketplace. After reaching out to the publisher at their listed support email address for troubleshooting, you may request a refund by submitting a Marketplace Refund Request Case here within 14 days from the date the transaction took place. When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. All. 2023 Magic Find, Inc. All rights reserved. Accessories and devices like Xbox and Surface. Fire Tablet users can also follow a link to get a refund for their Minecraft Pocket Edition. Press Request refund. The products name and order number will be filled in automatically. Cookie Notice Scan this QR code to download the app now. If you have made your purchase from an unauthorized reseller, we cannot offer a refund. hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. Make sure your game is completely up to date. If you made the purchase on your Windows 10 device, reach out to Microsoft Support. File a refund request by entering your personal information and explaining the situation. In many cases, this happens when parents purchase these items orredeema giftcardon their own Microsoft account and dont realize that they cannot be transferred to a childs account later. Tell us in the comments section below. This thread is locked. - Click on your account and then click on Sign out. Will my Minecoins or Tokens from Minecraft Carry Over? Nintendo of America Inc.Attn: CS Returns5001 150th Ave NERedmond, WA 98052, Nintendo of Canada Ltd.Attn: CS ReturnsUnit 1202935 Hebb AvenueVancouver, BCV5M 4Y2. Find the purchased Minecraft game and click on Request a Refund button. We currently do not offer exchanges. Embark on custom-made quests in hand-crafted lands. Note:If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. Minecraft Marketplace is available on any device running Minecraft Legends. The mobile app offers almost the same gaming experience as the PC and console versions. Minecoins are kept in your virtual wallet and can be used across devices when youre signed into Xbox Live. Youre always welcome to purchase one of these and give it to a friend. You may wish to dispute your purchase directly with the seller. Marketplace seller participation varies. According to the Terms and Conditions listed onprepaid cardspurchased at a retail store,we areunable to offer refunds for prepaid cards. This is a self-service option, so if your request doesn't violate the refund terms, it should be approved instantly. You can try to contact the store in which you purchased the card and try to get a refund from them, If you have purchased the wrong Minecraft editionthe editions are not interchangeable, If you have bought the game from an unauthorized reseller, Enter your name and email address associated with your Minecraft account, From the dropdown menu pick Minecraft Java Edition as the one you want to return, Choose Refund Request from the dropdown menu, Another section will open up in which you can describe your refund request in detail and attach any photos or files. New comments cannot be posted and votes cannot be cast. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. Make sure you aresignedinwiththeMicrosoftaccountyou used to makethe purchases. They will be able to fix the issue for you directly. Visit the Xbox Support page. purchased at a retail store,we areunable to offer refunds for prepaid cards. If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. Locate . What should I do? When I picked it up, it said I had purchased some "mashup" I don't want. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. 2022 Mojang AB. As with most other downloadable software, we do not typically offer refunds for other reasons. Whether you are searching new biomes, defeating the Enderman, or outrunning Creepers, you will love joining your next gaming session with your new Minecraft gear. Upgrade your gameplay with Minecraft DLC. Redeem a gift card or code to your Microsoft account. I recently bought Minecoins, intending to use them later. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Expand your palette with new snazzy looks for blocks, items and more with texture packs. I kept clicking the store stuff to get rid of the 'NEW' tag, and I accidentally pressed one of them twice, resulting in me buying something I didn't want. Hello, I downloaded Minecraft Windows 10 edition, and i wanted to use some resource packs. fromthepurchase, andspecify which purchasetorefund. If youve purchased the Minecraft Xbox edition, you can request a refund through Xbox support. Your purchased content does not expire, its yours to keep. If you're having issues transferring/paying the money, please contact Tebex Customer Support. (Tokens is Ps4's version of coins) This thread is archived. Have you ever made the wrong purchase of Minecraft? The time it takes to get the refund highly depends on the payment method used during the purchase. 3. Any items that were not purchased directly from the My Nintendo Store. All returns processed back to our returns center may be assessed a $5.00 convenience fee for processing. Requesting a refund for Minecraft is possible, but whether youll get it depends on several factors. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. Janka's writing portfolio extends to subjects such as electronics, social security, geography, and more. But please feel free to contact our customer service team for return inquiries. However, Minecraft will only accept refund requests under specific circumstances, including having a valid reason, making the request within 14 days of purchase, playing the game for less than two hours, and purchasing the game from an authorized seller. To purchase Minecoins, you must have a payment method set up in your device. Press Request refund. The products name and order number will be filled in automatically. Please send the package via a registered or insured shipping method as Nintendo will not be responsible for lost or misdirected packages. If you need further assistance with your return or exchange, pleasecontact us. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Make sure that youre signed in with the same account used to complete the purchase. All returns processed back to our returns center may be assessed a $5.00 convenience fee for processing. New comments cannot be posted and votes cannot be cast. 4. If you want to get a refund on Minecraft Pocket Edition, its important to contact the company through which you purchased the game. Otherwise, when you sign in to make your purchase, youll be reminded which payment method you have saved. Tackle inventive challenges alongside or against your friends, frenemies and fellow players. Since Minecraft Bedrock Edition is available across multiple platforms, whether or not youre able to get a refund depends on the companys policy. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. If you need a refund for an item you purchased in the Minecraft Marketplace or want to request a refund for Minecraft Coins, the process will depend on the device you used for the purchase. Thats why its vital to react immediately after realizing youve made a mistake. For other purchases, please read below. Select "Order History.". Follow the instructions to complete the request. That way, you can use Minecoins and content you buy across other devices, when youre logged in. No. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. Can You Get a Minecraft Refund for Other Editions of the Game? Games are property of their respective owners. #3 Jun 4, 2018. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. Janka is a passionate and versatile author based in the United States, with a knack for covering a diverse array of topics. With this video. Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition. I tried to use Minecoins to make an in-game purchase, but something went wrong. Sign in to your Microsoft Account. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. Merchandise cannot be returned if personalized, used, washed or worn. If you want to know how to get a refund on Minecraft Bedrock Edition, follow these guidelines. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. You can do this by sending an automated refund request through the Purchase History page on your. October 8, 2021. With a Microsoft or Xbox gift card , you let the lucky recipient choose the gift they want. Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. A Simple Way to Get Your Money Back With DoNotPay! The refund policies for the game will depend on the company you used to make the purchase. so i was wondering how i could refund it again(if its even possible)? Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. For further billing and installation support, contact your device's app store. If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled. Note: Minecraft Support can only refund purchases made through minecraft.net. The refunds are available only under specific circumstances. New comments cannot be posted and votes cannot be cast. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. What do I do? Prepaid cards to redeem for Minecoins may also be available from local retail stores. Generally, companies only allow refunds within 14 days of purchase, and the game should be played for less than two hours. You played the game for less than two hours. Posts: 1. hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. Click the icon for the content you want and download the piece of content onto your device. With the help of DoNotPay, you can request a refund from any company, even the ones that officially offer no refunds, in just a couple of minutes. Archived post. Once you've purchased Minecoins, they cant be converted back to real currency. If you're interested in becoming a partner, and to learn more about the criteria required, visit the, If you have any general feedback on the Marketplace, feel free to share your thoughts on our. Please note that this includes all personalized items as they have been customized to your specific desires and they are not available for resale. Minecraft is available for numerous platforms, and the game itself has over 15 editions. Launch Minecraft Legends and make sure you are signedinand you are the only user playing Minecraft Legends at this time. If you used Kindle Fire or Kindle Fire TV, reach out to Amazon Store. However, you must keep in mind that the refund will be provided only if it has been less than two weeks since the purchase and you have played the game for less than two hours. Login to your. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. On the Java e. Read more I didn't download the map yet, so is it possible I can get my coins back? The number of days the credit will take to post will depend on your financial institutions policy regarding credits. Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. If not, you can click the + icon to purchase more. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts. We recommend attaching photos that support your claims. What should I do? If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? This app can help you request a refund for whatever Minecraft Edition you want to. The same link i posted above for the original poster explains how to request a refund on the Java edition if you are eligible for one. Archived post. If youve purchased Minecraft but youre dont have time to play or simply dont like it, your next logical step might be to request a refund.

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